Ownership
WELCOME TO THE FAMILY. HERE'S WHAT TO EXPECT.
CUSTOM SETUP
Get a bike that is perfectly fit for you. As a manufacturer, we have the unique ability to customize the bike specifically to your fit.
Learn moreBUY DIRECT
Save money in buying directly from us rather than going through retailers and bike shops. In buying direct it guarantees you get the best quality bicycle and components for the best price possible.
Learn moreQUALITY
Fezzari engineering, design and manufacturing methods are in a class of their own.
Learn moreA PERFECT FIT
GET A BIKE TAILORED TO YOUR EXACT SPECIFICATIONS
BUY DIRECT
FEZZARI DIRECT SELLING MODEL
INDIRECT SELLING MODEL
- Better fit for your bike
- Better value (we pass on the distribution channel savings to you)
- Better products - we get quicker and more accurate feedback on our products
TOP QUALITY
Not only are the frames on our bikes top quality, but so are the components we use. We use top of the line forks, shocks, wheels, and drivetrains. We work with the suspension fork and shock companies to ensure these components work in harmony with our frames. For example, each Fox shock, we use has been customized specifically for our frames to enhance performance. We work with drivetrain, wheel and other component manufacturers regularly so we can build the best quality bike available.
Not only do we put the best quality components on our bikes in the places you immediately notice, like fork, or derailleurs, but we use high quality parts in the not-so-noticeable areas like chain, handle bars, stem, bearings, and bottom bracket. You'll notice the difference down the road.
Want something different than what the current Fezzari model has? Let us know. We can help you out by building your dream bike. We can change suspension parts, get you those carbon wheels you have always wanted, or upgrade handlebars, crankset, or get you a different tire for your specific riding conditions.
Bottom line: you get the best quality components for your money with a Fezzari.
BETTER SERVICE
FEEL LIKE A VALUED MEMBER OF THE FEZZARI FAMILY
IT STARTS WITH EACH BIKE
We believe if we build a better quality, better fitting bike, you'll get better service right from the start. Each bike is customized specifically for you and ready to ride. But what if you have questions? You can email or call us at 888-853-7043 and we'll be happy to help you.
Also, what if you want a specific component build that we don't have listed on our website? Let us know and we'll do a custom quote for you.
Everyone here at Fezzari is passionate about our bikes and riding. So we're happy to help you and help you determine what exactly you need and how we can provide you the best overall value.
SUPPORT
Some people ask, "What about after-sale service?" We pride ourselves on after-sale support. You can call us at 888-519-3648 for help with tech and maintenance questions, riding tips, accessory options, or upgrades down the road. We're here to help.
BEST WARRANTY IN THE BUSINESS
BEST WARRANTY IN THE BUSINESS We realize that buying something sight unseen is a big step, that's why we offer a Risk-Free 30-day Money-back Guarantee. If you are not satisfied with your bike or accessory purchase, simply return it in new condition within 30 days of purchase and we'll issue you a refund.
For returns or exchanges, you must first contact us for a Return Authorization Number. We will provide return instructions at that time.
LIMITED LIFETIME WARRANTY
Fezzari warrants the frame and rigid fork of each new Fezzari brand bicycle and Fezzari brand frameset to be free from defects in material and workmanship for as long as the original purchaser owns the bicycle. Carbon mountain frames purchased prior to August 28, 2017 are covered by a five year warranty. Every frame purchased after that date is covered by a Lifetime Warranty. Paint finish and all other original components, and all Fezzari brand repair parts, replacement parts, and accessories, are warranted to be free from defects in material or workmanship for a period of one year from the original date of purchase.
